SUPPORT

FOR MINI

CUSTOMER CARE

If you’re a current MINI customer, we tip our freshly steamed hat to you!

Looking for guides, tips or common troubleshooting guidance? We’ve got you covered.

Propress maintenance.
A well looked after Propress steamer performs better and lasts longer.

We recommend only using steamer water (that’s distilled or deionised) to prevent residue build-up from tap water.

In your box you will find:

Propress MINI Clothes Steamer (including choice of tank)

Instruction manual

Heat resistant travel bag for easy storage

Heat resistant steam mitt

MINI FAQS

It comes with an aluminium iron plate – why is this?

To achieve the perfect finish you need a bit more than just steam! The MINI’s specially coated iron plate is unique to Propress. Steam relaxes and plumps up the fibres of your fabric giving them new life and making creases simply fall out, and the iron plate can be used to smooth the fabric like an iron.

What fabrics can I use the MINI on?

You can use the MINI Clothes Steamer on most fabrics. Unlike other handheld steamers the MINI’s unique aluminium iron plate is heated, enabling it to cope with much heavier fabrics as well as lighter delicates such as silk and rayon.

We advise caution on fabrics that are not suitable for ironing such as PU.

How does a steamer compare to an iron?

Steamers are faster, more convenient and much kinder to fabrics than conventional steam irons.

The MINI is ready to use in just 45 seconds and there’s no ironing board to set up.

Unlike other handheld steamers, the MINI has a unique heated aluminium iron plate giving you the convenience of a steamer and many benefits of an iron.

What water do I use?

To ensure that your MINI performs at its best you should always use distilled or demineralised water which are readily available at most supermarkets.

Can a steamer burn clothes?

Steamers are generally much safer to use on fabrics than irons, primarily because they operate at lower temperatures. The contact temperature of an iron producing steam is >180°C.

The MINI however has a contact temperature of just 140°C, making it suitable for a much wider range of fabrics, and the unique low friction non-stick coated aluminium steam plate is designed to glide over the fabric, which also reduces the risk of burning.

Do I need to descale the MINI every so often?

No, you must never add descaler to the MINI, or any other additives to the water.

As long as you use deionised, demineralised or distilled water your MINI will give you optimum performance at all times.

How long does it take to steam an item of clothing?

This will depend on the garment, but we estimate a steaming time of less than a minute for shirts, tops and jackets and a bit longer for trousers and dresses.

How many garments can I steam between refills?

The MINI, using the standard slimline tank, lasts for 7 minutes which should allow for approximately 6 garments to be steamed.

Using the Big Belly Tank steaming will last 13 minutes, enough to achieve approximately 10 garments.

What is the steam mitt for?

This is designed to protect your hand when holding the garment from the heat of the steam. But please avoid aiming steam directly at the mitt.

What warranty do you offer?

Even though we take every care to ensure your Propress MINI is delivered in 100% perfect condition, it is still possible that, in rare cases, it has a fault.

If you discover that your product has a manufacturing or material defect, please contact our customer support and we will help you.
All Propress products come with 12 month’s warranty.